Convergys Company, Team, Hiring Process, Patterns, Written Test Syllabus, Interview Rounds

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About Convergys Company

Convergys Corporation (NYSE:CVG), a member of the S&P 500 and the Forbes' Platinum 400, is the global leader in integrated billing, employee care, and customer care services provided through outsourcing or licensing. They serve top companies in telecommunications, Internet, cable and broadband services, technology, financial services. They also provide integrated, outsourced, human resource services to leading companies across a broad range of industries.

They bring together world-class resources, software, and expertise to help create valuable relationships between clients and their customers and their employees. This commitment is validated by the more than 1.5 million individual bills our software produces each day to support more than 120 million subscribers, and by the more than 1.7 million separate customer and employee contacts they manage each day, both live and via electronic interaction. Convergys has approximately 70,000 employees in 68 customer contact centers.

Convergys India is the Indian division of Convergys Corporation – the global leader in sectors such as learning, development, billing, HR, and customer care. Convergys India is headquartered in Ohio, USA and has has operations in Bangalore, Pune, Hyderabad, Mumbai, Gurgaon, and Thane in India. The company has grown to a 10,000-people team in India, which constitutes a big part of the company workforce of about 66,000 people globally.

Convergys Information Management (India) Pvt. Ltd. based at Hyderabad provides IT Services and does Product Development for the global IT requirements of Convergys and its clients. The Hyderabad Centre works on and provides exposure to a broad spectrum of technologies and offers opportunities in the areas of Applications Development, Business Systems Analysis, Systems Planning, Systems Integration, Project Management, Application Testing, Product Deployment & Support, Database Administration (DBA), Business Operations, Operating Systems Management, Production Support, Client Support and Help Desk, among others. Revenue (2007):-2844.30 M


They serve the world's leading companies in many industries including Communications:
• Financial services
• Technology
• Consumer products

Key Person : Jeff Fox, President and CEO

About the Recruitment test:

Written test

Total of 4 sections; 65 questions (75 minutes, paper mode), cutoff is 30 marks.
1. Analytical Reasoning (Infosys model)
2. C / C++
4. English (comprehension, meanings, sentence correction, fill in the blank with correct word)


The interview consists of two stages: Technical and HR 

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Convergys Company, Team, Hiring Process, Patterns, Written Test Syllabus, Interview Rounds
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